36X Profit. Here’s How We Did It. 💰

One department. 40% more revenue. 36X more profit.

We didn’t hire consultants. We didn't raise prices. We didn't layoff employees.

Here’s what actually moved the needle. Copy it to get similar results.

1. Ask your customers what they hate.

Don't be too proud to listen.

We surveyed every client. They told us exactly what to fix.

You don’t need another guru—you need feedback.

Be humble. Stop defending. Start listening.

2. Do more with less.

We eliminated 25% of our services.

Our highest revenue and profit month happened right after making these cuts.

It made everything easier.

Easier to train employees. Easier to maintain high quality. Easier to manage during Spring Rush chaos.

Adding more services sounds smart. It usually isn’t.

Simplify before you scale. This cost me hundreds of thousands of dollars in losses to figure this out.

3. Pay your people more.

We raised wages last year. 15-30%+

It hurt our profit short-term. But now?

Zero churn for a year. Stable team.

Less time spent onboarding and training. More time spent improving and scaling.

It doesn’t show up cleanly on a P&L,

but turnover is a silent killer.

Keep grinding,
Mike

 PS - If you need help in your business, I am happy to help. For free. Go to MikeAndes.com/turnaround